Warranty and complaints

Seller's liability

The seller is liable for defects in the goods that existed at the time of delivery and become apparent within 2 years (Estonian Law of Obligations Act § 218). If a defect appears, please submit a complaint as soon as possible.

Manufacturer's warranty

Many products also have a manufacturer's warranty, the duration of which is shown in the product details. The warranty does not cover damage caused by wear, impact, moisture, improper use or unauthorised repair.

How to submit a warranty claim or complaint

• Fill in the form on the “Returns & warranty” page – describe the defect, add the serial number and photos if you wish.
• You'll receive an RMA case number and instructions for bringing or sending the goods.
• You can track the case status via the link in the email.

In case of transport damage, draw up a damage report with the courier or parcel locker operator and notify us immediately.